Most patients prefer physician’s office backgrounds during video visits

mHealth Intelligence May 22, 2024
Anuja Vaidya

Video visit patients indicated a strong preference for physician’s office backgrounds over kitchen and bedroom backgrounds, research shows.

New research reveals that most telehealth patients prefer a traditional physician’s office setting background for video visits.

The study, published in JAMA Network Open, assessed patient preferences for visual backgrounds during video visits. As telehealth use escalated in the wake of the COVID-19 pandemic, the study authors noted there was little time to train physicians on ‘webside manner’ or determine best practices for video visits.

Now that telehealth is increasingly ingrained in healthcare delivery, researchers from the University of Michigan Medical School (U-M) and Veterans Affairs Ann Arbor Healthcare System (VAAAHS) set out to identify optimal visual background elements during telehealth visits....

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