Health Populi October 30, 2019
While 75 million people in the U.S. have a smart people at home, only 1 in 13 Americans have used a voice assistant like Alexa or Google Assistant for health care.
But over one-half of consumers would like to access a voice assistant for some aspect of their health care, according to a study from Orbita and Voicebot, Voice Assistant Consumer Adoption in Healthcare.
The study polled 1,004 U.S. adults 18 and over in September 2019.
In 2019, few health care providers have adopted voice assistants into their workflows. The report calls out one big barrier to early adoption especially among hospitals and physicians: concerns about privacy and HIPAA compliance.
The top interest health care categories for voice assistants are...