Becker's Healthcare August 22, 2024
CMS released a report on Aug. 20 detailing complaints related to No Surprises Act and ACA compliance.
In total, 16,073 complaints were received. More than 12,000 of the complaints received were related to No Surprises Act compliance. The majority of those complaints — 10,300 — were made against providers, facilities and air ambulance services. The other 1,777 complaints were made against nonfederal governmental plans and issuers.
CMS said 12,700 of the 16,073 complaints have been closed. The agency said that through its investigation process, it directed plans and providers to take remedial and corrective actions, which resulted in...