More than third of outpatient providers want to replace EHRs, IT tools

Dive Brief:

• A sizable number of outpatient organizations are looking to replace EHRs and other IT tools with systems that better suit their needs or offer better value, a new Reaction Data report found.
• Among 153 ambulatory care providers, almost 40% are considering replacing existing IT tools — from EHRs (27%) to patient engagement (18%), revenue cycle management (12%) and population health (12%) products.
• Asked why they are shopping for new IT products, a third said their existing system doesn’t meet their needs, 20% cited better value with alternative options, 19% are unhappy with their current system’s service model and support, and 18% cited lack of new functionalities. Price or the need to align with another entity figured...

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