Healthcare Finance News May 28, 2020
Predictive analytics and natural language processing have helped the system improve readmission, utilization and quality metrics.
Patient health extends far beyond the healthcare setting itself, and is subject to influence from a number of external factors that can range from everything from medication adherence to diet. Montefiore Health System realized this, and knew it needed a better population health approach that integrated these social determinants in a way that emphasized efficiency and quality of care.
Its solution, at least philosophically, was simple: leverage technology, artificial intelligence in particular, to better engage patients and enable better care coordination.
The health system had some specific goals in mind – to reduce preventable admissions, readmissions and ER utilization; to improve member satisfaction in...
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