Becker's Healthcare July 31, 2023
Springfield, Mo.-based CoxHealth plans to expand virtual nursing across its six hospitals after a pilot program successfully improved patient outcomes and bedside nurse satisfaction, the Springfield News-Leader reported July 20.
The project started in 2022 and is expanding across the six-hospital system, according to the July 29 story. At a virtual command center, staff supports bedside nurses by observing patients and educating them and their families.
“Sometimes as a bedside nurse, the spouse comes in and visits, so you explain everything and walk someone through, then 30 minutes later, the son or the daughter shows up. They want to know, too. The virtual care nurse is helping fill that gap,” Beth Polivka, BSN, RN, senior vice president and chief nursing...