ICT&health May 31, 2023
Tom Xhofleer

“Innovation can be disruptive and create chaos before making things better,” said Nele Labi, Vice-chancellor for Innovation at the Estonian Ministry of Social Affairs. Is she right?

A couple of years ago, I wrote the Master’s Thesis on barriers to innovations in organizations from the public sector. I wrote about the cities and municipalities as this was the sector best known to me then, but I think that, unfortunately, the conclusions of my study could be applied to other industries too. The key barriers I exposed and described were: hierarchical structure, fear of mistakes, old-school managers who control and supervise but lack trust in their employees, as well as fragmented communication, and lack of flexibility in planning. They all come...

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