VentureBeat October 21, 2024
Microsoft just announced a suite of autonomous AI agents for its Dynamics 365 platform, intensifying the competition with Salesforce in the enterprise AI market. The tech giant will release ten new autonomous agents designed to augment sales, service, finance, and supply chain teams.
Available in public preview starting next month, these AI agents aim to automate complex tasks and orchestrate business processes across organizations. They surpass traditional chatbots and Microsoft’s earlier AI offerings by reasoning over intent and context, making judgments based on a broader set of data.
“We think of these agents as really the apps of the AI era,” said Bryan Goode, Corporate Vice President at Microsoft, in an interview with VentureBeat. “Every line of business system that...
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