MobiHealth News October 2, 2023
The generative AI technology will supply patients with answers to healthcare-related questions and scheduling services and offer employees HR-related information.
Tech giant Microsoft announced a long-term partnership with multistate healthcare system Mercy, which will utilize its Azure OpenAI Service to provide generative AI-assisted communication resources to patients and Mercy employees.
Microsoft’s generative AI will be used to help patients understand lab results, schedule appointments and get answers to healthcare-related questions.
Mercy’s workforce will have access to a chatbot that will answer questions about the health systems’ policies and procedures and supply information pertaining to HR-related questions, such as ones about benefits.
“Because of all the investments we have made together with Microsoft in the past few years,...
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