PYMNTS.com January 9, 2024

Microsoft’s Azure OpenAI Service contributes to many of the new generative artificial intelligence (AI)-powered tools that Walmart has rolled out for its shoppers and associates.

As the retailer builds generative AI into the search function of its digital shopping experience, it is using large language models (LLMs) available in Microsoft Azure OpenAI Service as well as retail-specific models Walmart has built itself, Microsoft said in a Tuesday (Jan. 9) blog post.

Walmart is combining these LLMs with its own proprietary data and technology to provide shoppers with a curated list of items they are looking for, according to the post.

“One of the reasons why Walmart and other leading retailers are choosing Azure OpenAI Service is the ability to access...

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Topics: AI (Artificial Intelligence), Provider, Retailer, Technology
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