VentureBeat November 24, 2024
Microsoft made waves at Ignite 2024 with its announcement that 10 autonomous AI agents are now available for enterprise use. Microsoft effectively declared that AI agents are ready for prime time — achieving what others have yet to accomplish.
Microsoft’s pre-built agents target core enterprise operations – from CRM and supply chain management to financial reconciliation. While competitors like Salesforce and ServiceNow offer AI agent solutions in some limited areas, Microsoft has created an extensive agent ecosystem that reaches beyond its own platform. The system includes 1,400 third-party connectors and supports customization across 1,800+ large language models. The scale of adoption is equally significant: 100,000 organizations are already creating or modifying agents, Microsoft says, with deployment rates doubling last quarter...