GeekWire October 21, 2024
AI agents are reigniting the competition between Microsoft and Salesforce.
Microsoft announced 10 new AI agents for its Dynamics 365 line of business applications — tools that can complete tasks autonomously in areas including sales, service, finance, and supply chain operations.
“Think of agents as the new apps for an AI-powered world,” wrote Jared Spataro, chief marketing officer for Microsoft’s AI at Work initiatives, in a post about the news. “Every organization will have a constellation of agents — ranging from simple prompt-and-response to fully autonomous. They will work on behalf of an individual, team or function to execute and orchestrate businesses process.”
The news, announced Monday at Microsoft’s “AI Tour” stop in London, comes a few days in advance...
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