CNBC October 21, 2024
Ryan Browne

Key Points

– Microsoft will allow organizations to create their own autonomous AI agents within Copilot Studio, the tech giant’s platform for customizing and building so-called “copilot” assistants, starting next month.

– The company is also launching 10 new autonomous agents in Dynamics 365, its suite of enterprise resource planning and customer relationship management apps.

– Microsoft is doubling down on AI agents at a time when competition is intensifying up in the red-hot artificial intelligence space, after Salesforce launched its own “agentic” AI system last month.

LONDON — Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in...

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