PYMNTS.com April 9, 2024

The mental health arena is buzzing with the entry of AI-powered apps that promise fast and accessible care.

Amid soaring demand for mental health support, artificial intelligence (AI) apps are sparking debate among experts. These tools offer hope for bridging care gaps but come with concerns over efficacy and ethics. As the field navigates this digital wave, experts say the challenge lies in determining whether AI can genuinely complement the human touch in mental health care or if it serves merely as a high-tech stopgap.

“AI is incredibly useful for mental health apps because it can personalize care at scale, offering tailored support and interventions based on individual user data,” Derek Du Chesne, CEO of Better U, a mental...

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Topics: AI (Artificial Intelligence), Apps, Digital Health, Mental Health, Patient / Consumer, Provider, Technology
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