Healthcare IT News August 16, 2024
Cerebral has decreased time spent on audits by 78% and has seen an even bigger improvement in meeting critical insurance criteria. The technology offers precise data feedback that could be missed in manual auditing, an exec says.
Cerebral is a virtual mental healthcare provider with a mission to democratize access to high-quality care to all. With several full-service monthly subscription plans to choose from, members receive online access to therapists and prescribing providers.
Visits are done via video chat, and members can message their care team directly. Members can receive medications delivered straight to their door.
THE PROBLEM
Unfortunately, Cerebral’s chart auditing process was entirely manual, time intensive and costly.
The manual internal auditing and monitoring processes required hundreds of...