Becker's Healthcare July 3, 2024
Naomi Diaz

Houston-based Memorial Hermann Health System is seeing early successes with its Epic EHR investment.

According to Eric Smith, chief digital officer at Memorial Hermann, day-one activations of MyChart, Epic’s patient portal, were among the highest recorded by the company.

“In just over 30 days, we’ve seen over 100,000 activations, with our My Memorial Hermann app surpassing 50,000 downloads and high ratings on both app stores,” Mr. Smith wrote in a LinkedIn post July 1.

Beyond the numbers, patient engagement with Memorial Hermann’s digital experiences remains strong.

“Over 60% of patients are completing pre-visit paperwork digitally, and a similar percentage are...

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