Hospital & Healthcare Management March 5, 2024
Digital transformation in healthcare is the step-change improvement of operations and clinical care services leveraging digital technology. But thinking of it as just going paperless or inputting information into an electronic medical record grossly underestimates its potential to transform care.
When people access services online – whether news, streaming media, banking or shopping – they expect these services to recognise their digital identities and tailor their offerings according. Many people expect their health services to work similarly. Some people think they already do, but in most places, that’s not yet the case.
You could say that healthcare is behind the curve for digitisation compared to other industries. But with patient safety of the utmost importance, the adoption of digital systems...
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