Wolters Kluwer February 20, 2023
Clinicians and patients have differing opinions on and expectations of telehealth and other forms of virtual care. Digital health technology product leaders play a critical role in aligning these opinions and expectations so that they can help deliver what healthcare consumers want without adding to clinicians’ burdens.
Increasingly, consumers have high expectations of their healthcare encounters, including those that happen virtually. Virtual technology can help solve problems in access and convenience of care through, for example:
- Telemedicine
- Healthcare clinics in retail stores and pharmacies
- Digital health apps
- Remote monitoring devices and wearables
- Or subscription-based memberships
Consumers want care delivered where, when, and how the prefer it. Moreover, they want better communication, digital engagement, and interaction with providers.
That’s...
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