Becker's Healthcare October 10, 2024
Columbia, Md.-based MedStar Health has been on a years-long journey to reduce the documentation burden for its clinicians and has recently inked an expanded partnership with AI-powered voice assistant platform Suki AI in order to do so.
At MedStar Health, documentation has long been identified as an area “ripe for disruption,” Jeff Collins, vice president of the MedStar Institute for Innovation Business Innovation Lab told Becker’s. The health system has been exploring potential solutions to streamline documentation processes as early as 2019.
“We knew we needed something that could scale,” Mr. Collins said. “We couldn’t have a solution that only worked for a subset of our providers.”
After conducting thorough market research and evaluating multiple solutions, MedStar Health identified...