Becker's Healthcare October 31, 2025
Elevance Health said it is going all in on AI, but the tech’s potential risks in insurance have spurred recent regulations, signaling the public’s concern.
Anita Allemand, PharmD, joined Elevance Health as chief growth officer earlier this year. She spoke with Becker’s about the insurer’s strategy for building trust with these tools.
Dr. Allemand said Elevance focuses on ensuring “the outcome matches the intent” when testing AI-driven resources. She added that the team has a “very robust infrastructure” to ensure responsible AI use.
“We go through a pretty rigorous process before we feel comfortable in using it at scale,” Dr. Allemand said.
Elevance has been using AI to derive efficiencies from both internal and frontline processes, as well as...
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