Healthcare DIVE May 13, 2024
Rebecca Pifer

All major payers saw elevated utilization but only an unprepared few struggled with the trend, and the Change Healthcare cyberattack caused minimal financial fallout.

The first quarter of 2024 was dominated by two events for health insurers: turbulence in Medicare Advantage and the cyberattack on claims clearinghouse giant Change Healthcare. Both created significant uncertainty coming into the quarter, with investors braced for the worst.

But while the former caused profits for a number of insurers to plummet, the latter turned out to be a nothingburger for payers’ bottom lines — even, arguably, for UnitedHealth, Change’s parent company.

Insurers doled out other interesting nuggets during calls with investors this spring, including how a CMS final rule regarding dual-eligible individuals could be...

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