MedCity News November 17, 2022
With the elevation of member experience measures in Star Ratings, CMS is signaling a broader transformation in the role payers can and should play in the care delivery system.
The Medicare Advantage market has shown no signs of cooling over the past two decades. As the number of plan offerings continues to grow, competition for members and retention will only continue to intensify. Traditionally, Medicare Advantage plans have competed on two variables: cost and coverage. The majority of plans, however, now charge a $0 premium, effectively eliminating cost as a competitive angle. And with most plans offering additional benefits – from dental and vision to transportation – Medicare Advantage plans will need to shift the basis of competition from cost...