HIT Consultant January 20, 2025
Sohail Malik, Vice President, Healthcare Solutions, Messagepoint, Inc.

For Medicare Advantage Organizations (MAOs), the summer months have historically been defined by the high stakes, tight turnarounds and document management challenges of the Annual Enrollment Period (AEP). From the first Monday in June to late September, employees of MAOs clear personal calendars to carry out the demanding responsibilities of modifying all plan documents to reflect a variety of updates, including those for each individual plan offering, as well as the model document language and formatting required by the Centers for Medicare & Medicaid Services (CMS). As a season that generally requires all hand on deck, the summer months are typically spent working around the clock to ensure all plan documents—such as the Annual Notice of Coverage (ANOC), Evidence of...

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