DOTmed October 8, 2019
Medicare Advantage (MA) members are mostly unsure or cannot digitally access their electronic medical records.
That’s the conclusion of a survey by consulting firm HealthMine and conducted by first party data provider Dynata, which found that 45 percent of MA beneficiaries were unsure and 18 percent had no access, despite nearly all health plans offering member portals.
“The good news is almost all providers and plans in the health care system are offering patient portals for electronic medical record access,” said Nicole Althaus, HealthMine vice president of member engagement products, in a statement. “Not all Americans are taking advantage of this convenience. It’s not only confined to Medicare beneficiaries. We know connecting patients to data in real-time is the key...
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