Becker's Healthcare January 22, 2025
In the face of mounting Medicare Advantage denials, rapid advancements in artificial intelligence, and escalating cybersecurity risks, Michele Napier, senior vice president and chief revenue officer at Orlando (Fla.) Health, is charting a proactive path forward.
As healthcare’s financial landscape grows more complex, Ms. Napier is prioritizing data-driven decision-making, strategic investments in AI, and robust defenses against cyberthreats to safeguard the health system’s revenue cycle.
In a conversation with Becker’s, Ms. Napier shares her insights into the trends shaping Orlando Health’s strategies and how the system is adapting to ensure resilience and innovation in the years ahead.
Question: What are the top three revenue cycle trends you’re paying close attention to this year? Why?
Michele Napier: The...
Today's Sponsors
Today's Sponsor