HIT Consultant September 12, 2025
Ana Ponder, Director of RCM Solutions at Millennia

The medical debt regulation landscape is poised to change drastically over the next few years. Laws in Texas, New York, and New Jersey are key case studies of this shift, imposing stricter rules on billing transparency, debt collection practices, and patient financial assistance. Providers may or may not be ready for the shift, but those that embrace it will find a real opportunity to improve the financial experience of their patients, build lasting relationships and protect their bottom line.

Recent data shows just how urgently these reforms are needed. According to the Kaiser Family Foundation, nearly 1 in 10 adults in the U.S.—about 23 million people—owe more than $250 in medical debt, with low-income households and individuals with disabilities...

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Topics: Provider, RCM (Revenue Cycle Mgmt), Technology
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