Fierce Healthcare December 11, 2023
Heather Landi

Navigating healthcare benefits can be a frustrating and confusing experience for most health plan members and employees.

“The average person has a hard time navigating their employer health insurance,” said Matt Scovil, co-founder and CEO of Medefy Health. “They don’t know what a deductible is, they didn’t know what was covered, they didn’t know what benefits they had access to under their employer’s health insurance, they didn’t know where they could go, they didn’t know if their kid could get vaccinated here, if their medicine was covered over here, how much this knee surgery was going to cost. It’s just very difficult. People also have access to virtually no tools to help.”

This can lead to negative health outcomes as...

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