MedCity News July 31, 2025
Katie Adams

Yusuf Qasim, president of payments optimization at Zelis, talks about how his company’s platform is seeking to rebuild the healthcare payment process. The platform aims to eliminate unnecessary manual work for both payers and providers. Watch or listen now!

The healthcare payment process is still fragmented and rife with inefficiencies and friction. Providers must navigate a maze of disconnected portals, logins and legacy systems in order to reconcile payments, and payers also suffer from outdated technology that creates burdensome support work and a flood of inquiries.

With both sides experiencing unnecessary manual work and a lack of data...

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Topics: Insurance, Interview / Q&A, Payer, Provider, Trends
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