Measuring What Matters to Patients: Innovations in Integrating the Patient Experience into Development of Meaningful Performance Measures

To make a meaningful shift to patient-centeredness, quality measurement needs to focus on patient priorities. This can only be accomplished through broad engagement of patients during measure development and implementation. The Robert Wood Johnson Foundation (RWJF) funded PatientsLikeMe® in partnership with the National Quality Forum (NQF) to evaluate the novel approach of using online patient-reported data to...