Healthcare IT Today April 28, 2023
The following is a guest article by Chris Anello, Director of Digital Platforms at iTech AG
The COVID-19 pandemic pushed healthcare organizations to the edge and exposed both challenges and opportunities related to public health data. Some of these opportunities come down to basics of data interoperability and data sharing—challenges highlighted in a GAO report published last fall. But when it comes to putting the data in front of citizens, healthcare decision makers, government employees, and other key stakeholders, customer experience becomes a major part of the equation.
The appetite for data around COVID-19 cases, hospital availability, vaccines and more, coupled with more frequent virtual consumer experiences, sparked efforts to rethink how we access health data. These range from the...
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