DOTmed February 21, 2024
In the early days of healthcare, medical services were primarily provided on a fee-for-service basis. Revenue Cycle Management (RCM) has evolved from manual, paper-based processes to digital systems driven by technology, regulatory changes, and evolving reimbursement models.
From patient access to compliance, AI is transforming RCM, improving efficiency, accuracy, and revenue optimization. It streamlines processes, automates tasks, and provides decision support throughout the revenue cycle. A few of these areas include:
1. Patient Access and Registration – AI automates tasks such as data entry and insurance verification, reducing errors and enhancing patient engagement through chatbots and virtual assistants.
2. Charge Capture and Coding – AI analyzes clinical documentation to ensure accurate coding, improving efficiency over time with machine learning algorithms...