Becker's Healthcare September 12, 2023
The majority of older adults say they would stick with their current Medicare plan rather than switch to a different plan when they feel they have too many options, a survey from the Commonwealth Fund found.
In the survey, published Sept. 12, 96 percent of respondents said they would stick with their current Medicare option when they feel they have too many options, rather than switch to a different plan.
The Commonwealth Fund surveyed 2,001 adults 65 years of age and older about their experiences with Medicare marketing. Three in 4 respondents reported receiving at least one phone call, email or mailer about Medicare plans during the open enrollment period.
This “stickiness” can prevent Medicare members from...