Becker's Healthcare August 20, 2024
Medicare Advantage plans from Centene, Humana and UnitedHealthcare are among the lowest-rated plans for customer satisfaction in their markets in 2024, according to J.D. Power’s annual Medicare Advantage Study.
The consumer insight firm published its list of the top Medicare Advantage plans in 10 markets on Aug. 20. The average customer rating for MA plans was 652 on a 1,000-point scale, according to a news release from J.D. Power.
The average rating in 2023 was also 652. Customers rated Medicare Advantage...