KFF December 19, 2023
Rayna Wallace, Kaye Pestaina, Gary Claxton, Matthew Rae

The KFF Consumer Survey assessed consumers’ experiences with their health insurance coverage, their understanding of their coverage, problems they may face with their insurance, and if they believe that their insurance coverage is adequately meeting their needs. This Data Note examines the experiences of lower income adults with their current employer sponsored insurance (ESI) — including their reported satisfaction with the costs, quality, and availability of network providers — in comparison to higher income adults with ESI coverage. Lower income adults in our survey were defined as adults with reported household incomes below 200% the federal poverty line (FPL). This is any income below $27,180 for a single adult or $46,060 for a family of three. Higher income adults are...

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Topics: Employer, Insurance, Patient / Consumer, Survey / Study, Trends
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