Medical Xpress October 5, 2024
Susan Neely-Barnes, Elena Delavega, Melissa Hirschi, The Conversation

Social service nonprofits had high rates of staff turnover and a hard time filling vacant positions in 2022 as the COVID-19 pandemic was ending.

Low salaries, inadequate benefits, staff burnout and a shortage of qualified job applicants were largely to blame. The staffing problems were so severe that some of the people leading these organizations were afraid that they might have to close their doors.

That’s what our research team, composed of eight social work scholars, found when we interviewed 27 social service agency managers in a metropolitan area in the Southeast.

These nonprofits provided an array of services, including care for people with and , as well as housing assistance, other kinds of health...

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