mHealth Intelligence May 13, 2024
Patients with limited English proficiency are less likely to report telehealth use and more likely to rate video visits as worse than in-person care, research shows.
Patients with limited English proficiency (LEP) not only face telehealth access challenges but also have worse video visit experiences than their peers who are proficient in English, new research reveals.
Published in JAMA Network Open, the study examined differences in telehealth access and virtual care experience between patients with LEP and patients with English proficiency in California.
Researchers examined adult data from the 2021 California Health Interview Survey, conducted in six languages. They defined LEP as speaking English not well or not at all. They evaluated telehealth use by asking survey participants whether they...
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