MedPage Today August 5, 2025
Owais Durrani, DO

Clinicians must be part of the tech feedback loop

In the emergency department, documentation isn’t always the first thing on my mind, but it’s still essential. I use an artificially intelligent (AI) scribe tool to help with note-taking and it’s been a game-changer in helping me spend more time with my patients and less time in front of a screen. But in the early days of using it, I ran into a snag: the app required a patient to be registered before it could begin recording. That sounds reasonable — until you’re in a situation where emergency medical services (EMS) is rolling in a critically ill patient who hasn’t been entered into the system yet.

That delay meant the tool...

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Topics: AI (Artificial Intelligence), EMR / EHR, Health IT, Physician, Provider, Technology
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