Becker's Healthcare April 30, 2024
Cleveland Clinic’s hospital-at-home initiative has patient experience scores that rival any of the health system’s inpatient units, the program’s leader told Becker’s.
Cleveland Clinic launched acute hospital care at home in April 2023, and is now treating about 200 to 250 patients a month. The program is live at four hospitals in the health system’s Florida market, caring for about 1,000 people in the first year.
“The patients have loved the care model,” Richard Rothman, MD, chief medical operations officer of Cleveland Clinic Florida, told Becker’s. “The patient experience scores are amongst the highest patient experience scores we’ve seen in any of our inpatient wards across the Cleveland Clinic.”
Cleveland Clinic has taken a deliberate approach to rolling out “hospital...