California Healthline January 12, 2022
Tranisha Rockmore and her daughter Karisma waited at an Atlanta children’s hospital in July for their ride home.
Karisma had been at Children’s Healthcare of Atlanta to have her gastrostomy tube fixed, Rockmore said. The 4-year-old, who has several severe medical conditions, has insurance coverage from Medicaid, which provides transportation to and from nonemergency medical appointments through private vendors.
After being told that a ride would not be available for hours, Rockmore said, she finally gave up and called her sister to drive them home to the South Georgia town of Ashburn, more than 160 miles away.
She said it wasn’t the first time she had run into trouble with the Medicaid transportation service.
“Sometimes they don’t ever come,” said...