NEJM March 19, 2020
How Mayo Clinic created and disseminated an enterprise-wide Covid-19 care delivery plan through existing resources and real-time updates and adaptations.
Trust, teamwork, effective communication, and transparency are among the success factors that enabled Mayo Clinic to develop Covid-19 care delivery processes and procedures for its hospitals and care settings. Priya Sampathkumar, MD, a specialist in infectious diseases, discusses the roles of executive leadership and frontline clinicians in building, deploying, and maintaining best practices for the fast-moving, ever-changing novel coronavirus pandemic.