McKinsey April 9, 2021
Shubham Singhal and Ari Libarikian

In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.

Reinventing business models and building new sources of revenue have never been more important for the healthcare industry, especially as it seeks to improve lives and livelihoods. As we note in our article, “The great acceleration in healthcare: Six trends to heed,” business model reinvention is increasingly becoming essential to deliver greater value to stakeholders in the areas of quality, affordability, access, experience, and equity.

Driven by a combination of rapid development of technology and medical science, market demand, government policy, and financial pressures, the evolution toward new business models (for example, next-gen managed care, the simultaneous fragmentation of sites of care, integration of care...

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