Forbes January 19, 2020
Glenn Llopis

This is Part 8 of an eight-part series featuring thought-provoking insights from the Leadership in the Age of Personalization Summit. Here is Part 1, Part 2, Part 3, Part 4, Part 5, Part 6 and Part 7.

“My definition of harmony is when your head, your heart, your feet, and your gut are all going in the same direction.”

Gyasi Chisley, President of Hospitals and Clinics at Cancer Treatment Centers of America

I love that quote. In the context of business, we could think of the head as your strategy, the heart as your vision, the feet as your operating model and – forgive the metaphor – the gut as your source of fuel. It’s where your resources...

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