Forbes February 28, 2025
The world has never changed this fast and will never move this slow again. This stark reality, shared by ServiceNow CEO Bill McDermott during our recent conversation, perfectly captures the transformative whirlwind businesses now face with the emergence of agentic AI – autonomous AI systems that can perform tasks without human intervention.
“The AI revolution is faster than all of them,” McDermott told me, comparing it to previous technological shifts. “I think people have underestimated the importance of technology, transparency, metrics, measurement, and the kinds of things that leaders have...
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