HealthLeaders Media October 14, 2021
More than 80% of leading health systems that are using RPA/AI say their primary reason for investing in the technology was improving financial performance, but once the technology was in use, they said efficiency was the top benefit.
The reasons that leading health systems initially invest in robotic process automation (RPA) and artificial intelligence (AI) for revenue cycle management are slightly different than the benefits they report after actually using the technology.
That’s one of the key takeaways from “The Promise of Robotic Process Automation and Artificial Intelligence in Revenue Cycle Management,” a study by Waystar and The Health Management Academy that surveyed 50 health systems executives
More than 80% of leading health systems that are using RPA/AI say their...
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