HealthTech May 4, 2020
Smart assistants and real-time transcription save time and money, while improving the care experience for patients and clinicians.
The human voice — an ordinary, familiar sound — is easy to take for granted.
But advances in natural language processing, or NLP, a branch of artificial intelligence that allows computers to understand spoken or typed remarks, are prompting healthcare organizations to leverage that field.
In areas such as voice-activated assistants and speech recognition platforms, NLP is creating better experiences by expanding patient access to information, cutting transcription costs and delays, and improving the quality of health records. Providers also report the tools can lower stress and allow more face time during appointments.
That’s because speech offers unique distinction. “It’s more...
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