Becker's Healthcare November 3, 2023
Signal, the provider-efficiency tracking tool by Epic Systems, offers various valuable applications, but it is not a reliable indicator for assessing EHR satisfaction or predicting clinician burnout, according to a KLAS report.
KLAS collected data from 16 organizations that have evaluated their clinicians’ EHR experiences through the Arch Collaborative over the last three years and have shown an interest in exploring the relationship between their Signal data and various aspects of the clinician experience.
According to the report, healthcare organizations use Signal data to gain insights into how end-users engage with their EHR systems. This data is often used to identify healthcare providers who might be facing challenges and could benefit from additional EHR training.
However, KLAS said Signal data...