Healthcare IT News November 10, 2020
Patient-intake-management tools have evolved to meet health systems’ needs, pivoting in response to COVID-19.
[Note: This story has been updated to include comments from CareCloud representatives.]
Patient-intake-management solutions are even more critical amid the COVID-19 crisis to help keep patients and clinicians safe.
A new KLAS report released this week found that, overall, most provider organizations have been satisfied with their patient-intake-management vendors of choice – with one glaring exception.
“Feedback from the limited sample of CareCloud customers indicates their already low satisfaction has declined even further in the past two years,” wrote report authors.
WHY IT MATTERS
Patient-intakemanagement tools have evolved to meet organizations’ needs, including by pivoting in response to COVID-19.
Phreesia, for example, has inserted...
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