EHR Intelligence November 3, 2023
Hannah Nelson

The provider-efficiency tracking feature from Epic does not meaningfully measure EHR satisfaction, but it can serve as a jumping-off point for EHR optimization, according to KLAS.

Signal, the provider-efficiency tracking tool from Epic, has several valuable uses, but it is not a meaningful or predictive measure for EHR satisfaction or clinician burnout, according to a KLAS report.

The report relies on information from 16 organizations that have measured their clinicians’ EHR experience with the Arch Collaborative in the past three years and expressed interest in understanding how their Signal data correlates with aspects of the clinician experience.

Healthcare organizations leverage Signal data to understand the ways end-users interact with the EHR. Often, practices use the data to pinpoint providers...

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