Patient Engagement September 21, 2023
Methods for measuring patient safety include chart review, automated surveillance, voluntary error reporting systems, claims data review, and patient reports.
Patient safety is a core component of a good patient experience, but without a tailored method for measuring patient safety, it’ll be nearly impossible to achieve.
After all, you can’t improve what you don’t measure.
Still, measuring patient safety isn’t a perfect science, according to the Agency for Healthcare Research and Quality (AHRQ). Many of the common strategies for measuring patient safety only provide a retrospective analysis, and ideally, an organization would be able to address issues before they even happen.
Moreover, there isn’t a great way to assess every patient safety indicator (PSI); for example, the industry still...