Medical Economics January 15, 2021
Virtual visits will remain important part of engaging with patients even after the pandemic.
The COVID-19 pandemic brought telehealth into the mainstream for many physicians and patients. Usage rates have declined from highs in April, but experts say that telehealth will play a much bigger role in health care moving forward and that physicians need to embrace it to succeed.
Medical Economics® spoke with Caroline Brennan, Ph.D., vice president of the health division of Escalent, a health care research firm, to learn more about telehealth strategies and trends. The transcript has been edited for clarity and brevity.
Medical Economics® (ME): How can doctors encourage people to use telehealth for the first time?
Brennan: I believe that it’s about communication at...
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